Terms of Service

1. Agreement

These Terms of Service are an agreement between you and Tamam Labs Limited Liability Co. (“Mantis”, “we”, “us”). By using the site or the service, or by creating an account, you accept them. If you use Mantis for a company or another organisation, you accept these terms on its behalf and confirm you are authorised to do so. Our Privacy Policy explains how we handle personal data.

2. The service

Mantis counts what each user of your app costs you in AI calls, lets you set limits per user and a monthly cap, and alerts you when spending changes. The “service” means the Mantis website, dashboard and API, the package you install in your app, and the MCP server and skills that help AI coding tools set it up.

3. Early access

Mantis is in early access and under active development. Features may change, move or be removed, and the service may be unavailable at times. We don't offer a service-level commitment during early access.

4. Accounts

To create an account, you must:

• be at least 16 and able to form a binding contract where you live;
• give accurate information and keep it up to date;
• keep your sign-in details and your Mantis secret keys safe, and not share your account.

You are responsible for what happens under your account and with your keys. Tell us at [email protected] straight away if you think someone else has accessed them.

5. Your app, your keys and your users

You are responsible for:

• your app, its code, and how you install and configure Mantis in it;
• your accounts with AI providers, payment providers and other third parties, including their API keys, which stay on your servers and are never sent to us;
• the data about your users that your app sends to Mantis, having a legal basis to send it, and telling your users about it in your own privacy policy;
• following the terms of the AI providers and other services your app uses.

Send us only the data Mantis needs: an identifier for each user, not their name or email address, and never passwords, payment card details, or health or other sensitive personal data. For your users' data we act as your processor, as the Privacy Policy explains, and we sign a data processing agreement on request.

6. Limits, caps and alerts are safeguards, not guarantees

Mantis is designed to stop AI calls at the limits and caps you set and to warn you when spending changes. It cannot promise to catch every call or every cost, because, for example:

• calls that your app makes without going through the Mantis package are not counted;
• the costs we show are estimates based on the providers' published prices. Your provider's own invoice is what you owe, and providers change their prices;
• a network problem, an outage on our side or yours, or a mistake in how Mantis is installed or configured can stop a call from being checked or counted;
• an alert can arrive late or not at all, for example if an email is not delivered.

You remain responsible for every charge from your AI providers and other third parties, whether or not Mantis counted it or should have stopped it. We recommend that you also set the spending limits your providers offer. Except where the law does not allow it, we are not liable for those charges.

7. Acceptable use

You agree not to:

• break the law or infringe anyone else's rights;
• upload malware or anything designed to harm systems or data;
• probe, scan or test the security of Mantis without our written permission. To report a vulnerability, email [email protected];
• overload, disrupt or interfere with the service or other customers;
• get around usage limits, access controls or other technical measures;
• use Mantis to break the terms of an AI provider or any other service;
• copy, resell or build a competing product from the service without our agreement;
• pretend to be us, or imply that we endorse you.

8. Your data

You keep ownership of the data your app sends us and the settings you create. You give us a limited licence to host, copy and process it only as needed to provide the service to you. We may remove data or suspend processing that breaks these terms.

9. Our software and brand

The Mantis site, dashboard, software, name and logo belong to us or our licensors. These terms don't give you any rights to them beyond using the service as described here. Any part of Mantis that we publish under an open-source licence is governed by that licence.

10. Feedback

If you send us ideas or feedback, we may use them without any obligation to you.

11. Third-party services

Mantis works with services we don't control, such as OpenAI, Anthropic, Stripe, GitHub and Google. Their own terms and privacy policies apply to your use of them, and we are not responsible for them or for what they charge you.

12. Fees and payment

Mantis is free during early access. When we offer paid plans, we will show you the price and what it includes before you are charged, and we never charge you without your agreement. For paid plans:

• fees are billed in advance, through Stripe, for each billing period;
• a plan renews automatically until you cancel it. You can cancel at any time, and the plan stays active until the end of the period you paid for;
• fees are not refundable, except where the law requires a refund;
• prices exclude taxes, which are added where the law requires;
• we give you at least 30 days' notice of a price change, and it applies from your next billing period.

13. Suspension and termination

You can stop using Mantis at any time, and you can ask us to delete your account at [email protected]. We may suspend or end your access if you break these terms, if you don't pay, or if we need to in order to protect the service, other customers or anyone else. Where it's reasonable, we will tell you first and explain why. When your account ends, we delete your data within one month, except what the law requires us to keep. Sections 6, 8 to 11 and 14 to 20 continue to apply after termination.

14. Disclaimers

To the extent the law allows, Mantis is provided “as is” and “as available”, without warranties of any kind, whether express or implied, including warranties of merchantability, fitness for a particular purpose and non-infringement. We don't promise that the service will be uninterrupted or error-free, or that it will prevent every unwanted cost.

15. Limitation of liability

To the extent the law allows, we are not liable for indirect, incidental, special or consequential losses, or for lost profits, revenue or data, or for charges from your AI providers or other third parties. Our total liability for all claims about the service is limited to the greater of the amount you paid us in the 12 months before the claim and 100 US dollars.

Nothing in these terms limits liability for death or personal injury caused by negligence, for fraud, or for anything else that can't be limited by law. If you are a consumer, you keep every right that mandatory consumer law gives you.

16. Indemnity

If you use Mantis for a business, you will cover our reasonable costs, including legal fees, arising from third-party claims caused by your app, the data you send us, or your breach of these terms. This section doesn't apply to consumers.

17. Changes to these terms

We may update these terms. We will post changes on this page and update the effective date. Before a material change takes effect, we will give you reasonable notice, by email or with a notice on the site. If you keep using Mantis after a change takes effect, you accept the updated terms.

18. Governing law and disputes

These terms are governed by the laws of the State of New Mexico, USA, without regard to its conflict-of-laws rules. Any dispute about them or about the service is decided by the state and federal courts located in Bernalillo County, New Mexico, and both of us agree to their jurisdiction. If you are a consumer, you also keep the protection of the mandatory laws of the country where you live, and you can bring proceedings there.

19. Export and sanctions

You may not use Mantis if you are located in, or are a person or organisation targeted by, a country or list subject to United States sanctions, or to break export control laws.

20. General

These terms and the Privacy Policy are the whole agreement between you and us about Mantis. If part of them turns out to be unenforceable, the rest still applies. Not enforcing a term isn't a waiver of it. You may not transfer these terms without our consent; we may transfer them as part of a merger, acquisition or sale of assets. No one else has rights under them.

21. Contact

Tamam Labs Limited Liability Co., 1209 Mountain Road Pl NE, Ste N, Albuquerque, NM 87110, USA. Email: [email protected].